Category Archives for Employee Video

New Hire Orientation

5 Advantages of New-Hire Orientation Videos

When you bring new people into your organization, your goal should be to attract and engage them. Assuring them that they have made the right decision by joining your team is achievable with videos. Five key advantages of using videos to onboard new hires are training consistency, flexible topic presentation, creative content, efficient delivery and informative engagement.

Advantage #1: Training Consistency

Typically, during orientations, different employees give presentations on the same topics. This can send different messages to your new hires who are just learning the ropes. To avoid this confusion, you can improve training by using videos and creating similar experiences for new hires. Maintaining a high-quality messaging standard with videos helps companies consistently train new employees both in-house and at remote locations. Original videos can present all your company information in an efficient way, reducing the time required for employee onboarding.

Advantage #2: Flexible Topic Presentation

If you’re a company trainer and are bringing new-hires up-to-date about company policies, you want to present information in a clear format. With the flexibility of videos, you’ll cover a wide range of topics. For example, a library of videos, arranged in order of length, might include: equal opportunity employment, medical leave, harassment, phone use, internet use, drug testing and workplace safety. Offering company videos, you can either show a separate segment for each topic or store segments for employees’ later use. This flexibility gives employees all the time they need to select and view each video individually or in small groups.

Advantage #3: Creative Content

Videos that increase employees’ enthusiasm about their new jobs have something in common: They have creative content and teem with engaging elements. One popular video format is documentary-style. Featuring interviews with company employees, documentary-style videos help to introduce new hires to their colleagues. A second format is known as script-based. In this type of video, actors deliver talks concerning organizational topics, like compensation and benefits. Another useful style of video is the virtual office tour. This format helps those just starting out feel comfortable with their new surroundings. Facilitating onboarding, any of these video formats shares creatively designed content that makes new hires feel welcome.

Advantage #4: Efficient delivery

Most of the time video delivery—online or in person—is an efficient process. Whether you’re uploading a video to a social media website or, for privacy, to a Learning Management System (LMS), it is easy to deliver a quality video online for your new hires. For in-person showings, staff can use TVs, computers, laptops and hand-held devices, such as cell phones. Further, PowerPoint presentations with audio voiceovers can also be used to present videos. Overall, all these video platforms effectively bring tools together for content creation, sharing and management.

Advantage #5: Informative engagement

Did you know that most workers retain knowledge while they are actively engaged in a learning environment? When your new employees experience orientation through video, they learn. This learning process evolves as they are introduced to older employees, team leaders and management via videos. By watching coworkers’ video-based presentations, your new employees will not only understand policies but also focus on the importance of their own jobs. Similarly, videos of company events help new hires learn about company culture. So, for informative engagement, the best onboarding videos promote company values, not just training goals.

Take Away

Knowing these five advantages of using videos during your orientation sessions is the key to smooth new-hire transition. Letting new employees know that you value and care about them establishes a welcoming atmosphere that encourages low turnover and high productivity. As a result, producing a successful onboarding experience with videos benefits employee morale and bolsters company performance, creating a win-win situation for everybody.

Ready to create a consistent, creative, memorable and actionable onboarding video? One that can also help keep your company union-free? For nearly 40 years, Projections has specialized in connecting employers and employees through powerful video, web and online messaging! Get started today!

Engagement Efforts

11 Subtle Signs Your Engagement Efforts May Not Be Working

A motivated, happy workforce doesn’t just benefit your company with increased productivity and better quarterly revenues. Employee engagement also guarantees that you get to retain your best employees, enjoy a higher level of staff loyalty, stave off nascent union organizing and ensure your company remains innovative and competitive going forward.

With that in mind, let’s examine the most common warning signs that suggest your employees aren’t as motivated or engaged as you’d like them to be.

1. Happy to Be Mediocre

Everyone knows teams or individuals who are content to be “just good enough.” Yes, they’re hitting their targets, but box-ticking metrics aren’t the stuff of great companies. Try to develop a culture that inspires your employees to want to become excellent in everything they do.

2. Defensiveness

Most employees should be fine with taking constructive criticism; ideally, they should be actively seeking it out. Unfortunately, some resist feedback, and this can be a sign of increasing withdrawal, both in the workplace and elsewhere.

3. Shying Away From Risk

Some employees can be overly protective of their own status quo. Not wanting to be blamed for failure, they shun any risk at all.

4. Reluctance to Grow in Their Personal Relationships

Regardless of the specific benefits that your company enjoys from good interpersonal relationships among your staff, it is a universal truth that bad employee interactions are always a net detriment to productivity. Having employees who won’t work on maintaining or fixing good relationships is a sure sign of trouble further down the line.

5. Resistance to Change

Changes to workplace practices can often trigger a natural and subconscious resistance in employees, which should be predicted and managed as such and even leveraged as a coaching or training opportunity. Regardless, it should only be a temporary reaction and dissolve over time. However, when employees demonstrate a chronic and obstinate desire to stay stuck in their ways, it may be an indicator of other, more serious, underlying issues.

6. Avoiding Experimentation

Not dissimilar to the desire to shun risk, a lack of interest in experimentation suggests that your employees have grown bored with their work and encounter a lack of stimulation and curiosity in what they do.

7. They Blame Culture

Employees who excuse their own work by finding fault in someone else’s show a lack of accountability. They never learn from their mistakes.

8. They Won’t Grow Their Skills

It shouldn’t be a hard sell to get your employees to expand their skill set and make themselves more valuable in the process. If some of your staff are reluctant to engage with workplace training and ignore offers of educational opportunities, you might want to explore it with them further in a bid to address any preexisting concerns.

9. The Sound of Gossip

We know gossip when we hear it, and in the workplace, it’s never a good thing. Not only does it decrease team cohesiveness, damage morale and inculcate a negative atmosphere, it’s also a consistent precursor to the beginnings of union organizing in your firm. Rumors and hearsay can spread false notions and add fuel to the fire that union officials rely on.

10. Jealousy

If you get that feeling that some of your employees are jealous of others, or that there’s a rift between a department or two borne out of a feeling of inequity, it’s definitely worth investigating. What might appear as a sense of petty injustice can have large ramifications on labor relations further down the line.

11. Attendance Issues

And, finally, what could be more indicative of disengagement than your staff not turning up to work in the first place? Fortunately, this is usually one of the last signs to manifest itself, giving you plenty of opportunity to address the problem beforehand.

If you’re witnessing any of these signs of failing employee engagement, it’s not too late! In fact, its testament to your commitment to your teams that you’re aware of their needs. Now is the time to begin connecting, and you can use powerfully consistent video messages, highly interactive eLearning and dedicated websites to create an innovative, engaged workforce.

Facebook Live for Employee Communication

How to Use Facebook Live to Connect with Employees

Facebook Live is already being utilized as a powerful marketing tool that connects customers with brands and services. But as people become comfortable with it, more and more businesses are now using the live video streaming service for their internal communications.

Rather than hold extensive meetings that take staff away from their duties, these companies are using Facebook Live to get their message out to employee teams quickly and efficiently.

As most people are comfortable with Facebook already, a Live can be very effective at improving employee relations — particularly in the case of  union organizing activity. Answering questions, dispelling myths and educating employees all take on a additional degree of credibility and honesty when they’re addressed Live.

Using Facebook Live for Employee Engagement

If your employees are engaged and valued, they’re less likely to turn to a union – or any outside, third party – to solve internal issues.

We have some great ways you can  use Facebook Live to maintain healthy and productive relationships with your entire workforce. Throughout, we’ll also provide you with some great tips (that savvy marketers know) that also apply to connecting with employees – starting with the idea of promoting your own online event!

PRO TIP: About a day in advance, let employees know you’ll be hosting the Live. Tease the content without giving it away, and be sure to make them feel like they’re IN on the company’s latest news!

Mid-Level Meetings

Your managers can create intimate impromptu meetings at any time with Facebook Live — regardless of where they or your employees are! This can be an effective way to solicit ideas, deliver positive feedback and quickly update the team on business goals. Remember too that these meetings take on a whole different feel when they’re done as a Live. No more awkward conference calls that drag on for what seems like forever! Employees can post questions in the comments, which can be addressed live or even individually after the broadcast is over.

PRO TIP: Keep it short! Don’t expect employees to stick around forever – keeping your broadcast in the 2-3 minute range is ideal.

Major Announcements

If you’re used to making big company announcements to employees via email, consider the impact of making that announcement live. Make an event of it for employees who are able to be there, and broadcast Live for those who aren’t. Gathering employees together for a Facebook Live broadcast ensures nothing is lost in translation, everyone hears the same message, and it can help improve morale and engagement.

Atlanta-based Jackson Healthcare used Facebook Live in May of last year to share their ground breaking ceremony with employees. They learned that many more employees viewed the Live after it was over than tuned in while it was happening!

PRO TIP: Expand your audience when the news is good – you can use internal company announcements to make customers and the public feel like part of your success story. Facebook will allow you to “boost” your Live post to an audience of your choosing to make an even bigger splash after the event.

Organization Tours

All too often, employees in large companies know nothing of what happens in other departments or locations. By broadcasting tours of various departments and interviewing key personnel, you can give everyone a flavor of what goes on in seemingly remote areas of the business.

PRO TIP: Even if you’re mobile during your live, be sure to use the highest production values possible. Use a gimbal and an external mic, also be sure your internet connection is strong no matter where you’ll be – and of course, be sure your battery is fully charged!

Question and Answer Sessions aka “Ask Me Anything”

People often feel more emboldened to ask awkward questions when there is safety in numbers. You can give your employees an open forum to get their questions answered by holding Q&A sessions via Facebook Live.

Sometimes it’s even more effective to give them the opportunity to submit questions a day (or at most, two) prior to your Live. Allow them to submit via email, suggestion box or anonymous online form. This gives you the opportunity to review the questions and craft your answer, particularly helpful during a union organizing drive!

This format also has the secondary benefit of bringing in a larger audience, as people often want to hear the answer to the question they’ve submitted!

PRO TIP: When you do a Live meeting, have someone assist by manning the comments. That person doesn’t have to be in the same room as you, but they can post relevant links  as well as make sure questions get answered in real-time.

Practical Tips for Employee Communication via Facebook Live

Whether you’re holding a meeting or a Q&A session, there are a few practical tips that should make your next internal Facebook Live broadcast engaging and informative.

Even if you’re not doing a Q&A format, use the hours before your broadcast to gather questions, ideas and discussion topics from your employees. To keep things organized, join companies like Walmart, Dominos and Starbucks by using the new Facebook Workplace app for the entire process.

There are also several other technical tips to bear in mind when communicating with employees via Facebook Live. For example, you should test your lighting levels with other Facebook users in advance. If you’re using your phone’s forward-facing camera, things may be backward! If you’re holding up any documents or demonstrating anything, remember that it’s a mirror image your audience sees. Finally choose a location that is conducive to the type of broadcast you’ll be creating, including external noise, and attractive (and non-distracting) backgrounds.

It’s important to use Facebook Live as an interactive tool. Be ready to respond to comments as and when they’re written, and address commenters by name when you reply.

Delta Air Lines Thanks its Employees via Facebook Live Marathon

The way the world’s largest companies communicate with their employees is changing, and this was demonstrated recently by Delta Air Lines. The company wanted to thank all of its 80,000 employees for a great year, and did so with a 50-hour Facebook Live broadcast.

Marie Osmond, Jeff Foxworthy, Naya Rivera and other celebrities took turns to thank each and every one of Delta’s employees by name. The mammoth broadcast also featured world record attempts, entertainers and coverage of art creation. Delta’s so-called “Big Thank You” was communicated to business partners, customers and employees using the #DeltaProud Twitter hashtag — thus maximizing viewing figures.

Whether you’ve got big news, regular updates, or you’re just keen to keep your organization union-free, communicating with your workforce via Facebook Live can help you to maintain an open, honest and mutually respectful working environment.

Tweaking Your Employer Brand for Better Recruiting

Why are so many skilled professionals clamoring to land a job with companies like Facebook and Google? While yes, these companies appear stable and lucrative, there is something much bigger fueling interest: their employer brands. The perks, the opportunities, the flexibility and the social environment – these are the factors job seekers want to hear about. So if your company isn’t attracting quite the right candidates or if your retention rates are lower than you’d prefer, consider tweaking your employer brand.

Where Are You Taking Them?

No false advertising here. Just start providing an honest look at your company’s work environment. That’s why it’s key to focus on the Employee Engagement Journey and help prospective employees understand what it means to become a vital part of your team.

While each job and each person is on a unique path, clearly defining what your employer brand promises can go a long way toward establishing trust. You might publish pictures from an office party or a sneak peek at employees collaborating on a new product. Just make sure the kind of content you publish aligns with how your company presents its brand identity and values.

Consider recruiting current employees to participate in communicating your employer brand. While you can talk about how wonderful the company is all day long, seeing social media posts or reading blogs from employees themselves often creates a stronger image of work culture.

An Employer of Choice

There are a few key factors that will propel your brand from anonymity to popularity. As these factors are reiterated and established over time, candidates will come to trust your brand.

Being an “employer of choice” requires that you think of “compensation” as more than just wages paid. For a company with a strong employer brand and reputation, compensation includes the full range of benefits an employees enjoy. Broaden that scope to include things that move team members along in their journey with the company, including skill-building workshops, work-from-home opportunities and bonding and networking internally with co-workers. Be sure to present the full range of compensation (your employer brand) to candidates, as few will be fully aware.

Another thing to remember is to keep your compensation package open and adaptable. As you communicate more with employees, you may find that certain benefits need to be tweaked, added, or removed to be sure the brand is supporting their journey.

Communicate Your Employer Brand

One of the most powerful forces that will make you an employer of choice is word of mouth. Your current employees are the best spokespersons for your brand – both during and after their time with you. Thus it is critical to continuously check in on employee engagement. Keep the lines of communication open so when a change needs to happen, employees have no problem talking to you about it.

Consider creating a “pre-hire orientation” message that will communicate all that is expected of employees. This way, your recruiting efforts have a better chance of resonating with the right candidates. If an applicant sees something they don’t like in the pre-hire orientation process, they (and you) know your company isn’t a fit for them.

Build a network of trust both within and outside of your company, and your brand reputation will shine through everything else. As Lindsay Nahmiache, co-founder of Jive PR eloquently phrased it in Forbes, “Building a network is a gradual process that takes months and sometimes years to pay off . It consists of continually providing support and value in two-way relationships.”

This One Thing Will Help You Connect With Employees

Video is easily the preferred medium for consuming information, and is rapidly outdistancing other options for ease and versatility. Recent data shows that video is expected to be responsible for 82 percent of online traffic by 2021. So, if you’re not already incorporating video in your internal communications, you may be missing out on an opportunity to connect with your employees.

Video Enhances the Effectiveness of Internal Communications

When you use video as a communication channel, you increase the effectiveness of internal communications. People remember only 10 percent of the information they hear; however, they remember 65 percent of that information if it’s accompanied by a relevant picture.

You can use videos to improve employees’ understanding of an important topic, such as union organizing.  A video used during a union organizing drive to effectively communicate the facts about joining a union before the employees make the commitment will drastically help your cause.

Video Is a Familiar Medium

Today’s employees are accustomed to consuming their information, news and entertainment via video. A 2013 Pew Research Center study found that 50 percent of adults watched educational videos online. YouTube’s educational content via YouTube EDU is an example of the exponential growth of video-based instructional content online. In 2011, YouTube EDU started with 500,000 educational videos and doubled its viewership by 2012. In addition, academic enrollment in online courses is growing by nearly 3.9 percent annually, with thousands of online courses, saving $130 billion on certification and corporate training annually for organizations.

Video Enhances Training Sessions

When you hold training sessions, capturing and maintaining your audience’s attention just by speaking alone may be limiting your employees’ learning experiences. However, when you incorporate a video into a training session, it helps support what the live training is trying to communicate to your employees while enhancing their learning experience. Video combined with a live trainer is better than a live trainer alone for a variety of reasons:

  • Consistency. Delivering a consistent and thorough message regardless of turnover in human resources personnel is vital to the company’s success, especially when considering new hire employees.
  • Clarity. Stage fright can impact the effectiveness of the presentation. However, when your trainer can use a video for part of the presentation, nervousness subsides, and your training sessions are more likely to be successful.
  • Access. When you include video in your training content, you’re facilitating your audience’s access to information. Online streaming also helps enhance your employees’ learning experience by enabling them to access information anytime and anywhere.

Videos are useful for breaking down important or complex information into digestible content that is shown over time. For example, you can stretch out complex topics regarding union organizing into discussions that are shared and released to employees weekly. This can include releasing a topic on strikes in the first week, on job security in the second week, on collective bargaining in the third week, and additional topics in the weeks that follow — such as union dues and finances, union card signing and how unions organize.

Final Thoughts

Using video is a modern and helpful method to connect with your staff. Employing videos in your training sessions doesn’t have to be complicated or a solo job. Whether you’re looking for innovative training approaches to provide managers with union avoidance tips or you want to educate employees on union organizing, working with a professional team with experience in producing videos for employees ensures you provide relevant, engaging and memorable content.

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