How The Millennial Workforce Will Change HR Forever

For a long time employees joined a company, contributed to a retirement plan, and stayed for decades, slowly moving up the corporate ladder. That depiction no longer reflects the modern workplace or the modern workforce. Millennials have different needs and expectations, but if you are willing to adapt, you can ensure you continue to attract the talent your business needs.

Create Mechanisms for Frequent Feedback

Millennials crave feedback, far more often than managers are willing to provide. At most companies, managers conduct an annual review with direct reports to evaluate their performance. Some well-known companies now provide bimonthly feedback sessions to better engage younger employees that aren’t comfortable having that conversation once a year. Millennials are tech-savvy, and it is often necessary to use a variety of channels such as videos, websites, and interactive tools to better track progress and provide feedback. Firms must clearly communicate near-term goals along with the intermediary steps necessary to reach those goals, and it’s often beneficial to work with outside partners to help craft those messages.

Outline Paths for Advancement

Millennials want to know how they are performing, and they also want to know where that performance will take them. The timeline for career advancement has shrunk considerably; millennials expect a promotion every one to two years. This is of course not feasible for your entire workforce, but for top performers, granting an extra title or other recognition could stave off headhunters looking to capitalize on any dissatisfaction. According to some studies, 60 percent of millennials will leave a job within the first three years; with a workforce that fickle, a little extra spending now could save significant hiring costs later.

Offer Service Opportunities

It’s not enough to just offer a paycheck; employers also have to offer a sense of purpose. According to one study, two-thirds of millennials won’t take a job offer from a company that doesn’t have a strong corporate social responsibility program. Hiring managers need to make sure that they emphasize opportunities for engagement as part of the total compensation package when recruiting top talent. From a logistical perspective, companies need to build programs to provide service opportunities or partner with service organizations that can provide that infrastructure.

Millennials comprise a steadily growing portion of the workforce, and companies that want to compete for the best talent will need to adapt to that reality. While some of the demands of millennial employees may seem taxing or silly to managers, failing to adapt to those demands in time could mean a significant slowdown in hiring, and in turn, competitiveness.  The good news is that making these changes, and using comprehensive communications solutions to connect can boost morale not just among millennials and new hires, but throughout your entire workforce.

Posted in Corporate Communication, Human Resources | Tagged , , , , , , , , | Leave a comment

Digital Marketing + Human Resources – What Top Companies Are Doing Now

Human Resources and Digital Marketing2017 will be blanketed by a myriad of digital marketing strategies for HR firms. From recruitment and onboarding to employee engagement – human resources personnel must be ready to embrace new trends, staying ahead of the curve and meeting the needs of discerning employees across the board.

Wait, back up the bus… did that just say – MARKETING? For human resources?

The job market is becoming increasingly competitive, with unemployment numbers continuing to fall. That means employers have to set themselves apart from other companies. It means communicating your company’s values, beliefs and the ways in which you’re working to be an employer of choice. In short, marketing.

So yes, today, marketing means digital marketing – and digital marketing is powerful stuff for human resources. Sending letters to employees homes is so 2015… now, you need to be online, transparent, and ready to embrace the demands of an entirely new kind of job-seeker.

Keeping Websites Up to Date

Employee-centric websites can serve as information hubs for recruiters and talent. In fact, your company’s website is usually the first platforms for job seekers scanning available opportunities and listings. With this in mind, your website must be up-to-date and reflect all the current and burgeoning employment trends. From industry developments to top hiring prospects, your sites should also include a wealth of resources for clients and talent. We’re talking about employment listings, growth reports and informative articles that correlate with several industries and niches. It is also vital to implement social media links and SEO strategies to secure brand visibility and awareness. In fact, meta tagging and keywords still play a pivotal role in connecting users to the services and information they need.

Beyond recruitment, HR will need to embrace digital marketing in the onboarding process. Begin with emails to your teams that keep everyone informed of any start dates for new hires. This makes sure your new employee has all the software, hardware, training, and resources they need to hit the ground running. Consider automated fulfillment of a gift of premium items, so that new employee will feel welcome and part of the team immediately. Add to that some relationship-building marketing emails for your new employee, helping them get acclimated without overwhelming them on their first day.

And look for places to implement a digital marketing strategy in every corner of your online presence by creating an interactive onboarding program that will allow new hires access to the information they need as they get started in their new position.

Newsletters and E-Mail Lists

Of course, regular email newsletters will continue to play integral roles in all HR marketing campaigns. However, these materials can also serve as mobile blogs for all your new and existing subscribers. This means the content should effectively attract and engage job seekers and clients – while addressing all their questions and concerns.

This is where knowledge of online content creation becomes important – what kind of voice do you want for your company in this arena? What topics are vital to cover, and how will you convey who your company truly is? This kind of digital marketing is what draws people to companies today – and repels them just as quickly. It’s important to truly reflect who you are and the kind of team you’re continually building to help your company reach its goals.

Your email content should always be easy to scan and digest as well. Creating memorable content helps generate a lasting buzz about your company

Social Media is Still Essential

As always, mastering the right social media platforms will be imperative in reaching the right people and drawing them to your company. Recent statistics show that 79 percent of job seekers use social media for daily searches. This includes Facebook and Twitter, along with other platforms and networks. With this in mind, your HR department should continue cultivate relationships on social media platforms relevant to the kind of people you hope to attract. This will help you reach your prospective team members on a large scale – while effectively marketing the things that differentiate you from your competitors to specific individuals.

Believe it or not, depending on who your company is, Instagram and Pinterest can both be especially helpful in establishing a visible presence for your company. Savvy HR professionals utilize these platforms for posting industry growth charts, pictures, videos, and anything that connects their company to what their kind of job seekers are looking for.

 

So, digital marketing strategies for HR doesn’t sound so far-fetched in 2017. Embracing these concepts can help you build a stronger company with an unbeatable team of engaged employees.

Posted in Uncategorized | Tagged , , , | Leave a comment

Why Your Employees Never Seem to “Get It”

Forty-seven percent of American adults say they are unsure about or don’t know their employer’s core values — the beliefs and goals of an organization — according to Eagle Hill Consulting. Want more? 89 percent of workers who are aware of their employer’s values believe those values do influence their behavior and decisions within the workplace!

Having shared values guides decision-making, product development and even customer service. but many businesses struggle to communicate their objectives and standards to their workforce. It’s vital to recognize that effective communication fosters productivity and keeps employees engaged, something that could keep an organization union-free. Here’s how you can publicize your organization’s core values effectively.

Write a Mission Statement

A mission statement, which summarizes your company’s goals and values, is a powerful way to convey the management philosophy of your organization. This document compiles strategic decisions and forecasts future behaviors, and outlines a roadmap for how these can be achieved. How to write a corporate mission statement will depend on the scope of your business. However, you establish your organization’s most important projects and engage with your audience.

Mission statements used to consist of blocks of black-and-white text and were seldom read. However, new technology has made these documents more engaging for the customers, clients and employees who read them. You can articulate your core values through images and colorful graphics to boost employee engagement, for example. Email marketing brand Infusionsoft has incorporated various visual elements to illustrate the company’s values: “We believe in people and their dreams.”

Use Video

Video is an effective way to get your message across. Fifty-nine percent of executives say they would rather watch a video than read text, while 50 percent of senior staff search for more information about a company after seeing a product or a service in a video. Plus, 65 percent of people remember a piece of information when it’s paired with a visual. This medium is a powerful platform for marketing and sales, but it can also be used to broadcast your core values.

Online marketing portal DigitalMarketer reveals its corporate mission in a short video. Viewers can find out what the organization believes, what it wants to achieve, and what its plans for the future are. This is something you could try for yourself. Video enhances communications between you and your staff and might prevent them from finding out more about your company from a third party.

Use Mobile Technology

Creating a mobile app with your core values is an innovative way to engage with a tech-savvy, young-skewing workforce. Mobile usage has skyrocketed in recent years, with American adults now spending more time on mobile devices than on desktops and laptops. Furthermore, 89 percent of time spent on mobile media is through an app.

Alternatively, you can optimize your website for mobile browsers so prospective and current employees can access your core values from their smartphone or tablet. This prevents website visitors from clicking on the “back” button if your values page doesn’t display properly or takes too long to load on a mobile device.

If staff are unaware of your organization’s core values, now’s the time to tell them. Writing a mission statement, creating a video or using mobile technology will convey your objectives in an exciting way and instill these values into employees. These methods alone won’t stop unionization, but they could result in happier, more engaged, productive employees who are conscious of your company’s ethos.

Posted in Best Business Practices, Corporate Communication, Labor Relations, Positive Employee Relations | Tagged , | Leave a comment

3 Ways to use Google to know what’s REALLY going on at your company

Google for Human ResourcesIn the past, monitoring the reputation of your company was more of a word-of-mouth process. In addition, you could look at your BBB rating, scan the newspapers, and, more recently, run a Google search for the company name. However, none of these actions can give you an accurate picture of how the public and other business owners perceive your company. You need to actively use technology to keep an eye on your business’s reputation. Here are three simple but highly effective strategies you can implement today.

Subscribe to an RSS Feed

Subscribing to an RSS (Rich Site Summary), rather than checking individual websites on your own can save you hours of investigation. First, you will need to choose an RSS Reader such as Newsgator, Amphetadesk and My Yahoo. Then, when you visit a favorite Web page, you can choose the RSS icon. In the future, the site’s content will be delivered to your reader automatically, saving you time and serving as a constant reminder to read pertinent articles about your company.

Set Up Google Alerts

Setting up Google alerts for your company is another simple and effective way to monitor your company’s online presence. Google will send you an email each time the keywords you choose show up in Google content. For instance, you can simply put a name in quotation marks (“Your Business”) and that exact phrase will trigger a Google alert. However, you need to do more than set a Google alert for the company name. You should also set Google alerts for the names of your company’s leaders, top customers, and any products you manufacture.

Unfortunately, websites are hacked daily. Google Alerts can help you guard against unpleasant public fallout if you set certain keywords. You can set up a string of words like “sex” followed by your website name. If improper content shows up on the site, you will be instantly alerted and can take steps to correct the situation.

RELATED: 5 MISTAKES TO AVOID WITH YOUR EMPLOYEE HANDBOOK

Check Glassdoor.com

Glassdoor.com is a website that promotes transparency in the workplace. Employees, current and potential, can sign up for the website to look for jobs, find proper salary ranges, and check employer reviews. If you want to recruit the best employees, staying abreast of your company’s reviews is particularly important.

Employers need to know how their employees perceive them and to take corrective action if company morale is low. You are unlikely to get the full truth by interviewing your own staff, but employees will be blunt when they can voice their opinions anonymously. Remember to check Glassdoor once a week and keep an open mind about what you find there. Truthful feedback is the best way to cultivate positive employee relations.

Take Action Now

When you are union-free, staying abreast of your employees’ feelings is crucial. If you want to be UnionProof, your company must provide a healthy, happy workplace with high employee satisfaction. In addition, you must be fully aware of public perception of your company to stay competitive. Monitoring your company’s online reputation protects the business and employees by enabling you to adjust your practices and do damage control by advancing good press relations.

Your human resources department can save the company much grief by being alert to the online content out there, both positive and negative. These simple actions can give you the information you need to protect your company’s online presence and stay ahead of  both competitors and union organizers.

Posted in Corporate Communication, Corporate Social Media, Projections | Tagged , , | Leave a comment

5 Ways To Stay Union-Free That Don’t Involve Fighting Unions

Stay UnionFreeCreating a culture that produces happy, engaged and satisfied workers is essential for successful companies. In addition to the fact that workers in these categories are more productive and efficient than their counterparts, they’re also less likely to organize into unions, which can save employers time, money and stress. With this in mind, here are the top five ways to keep your employees happy and decrease the incentive to turn to a union.

1. Develop a pro-worker mindset

It’s better to be pro-worker than it is to be anti-union. By approaching staying union-free from a defensive position, you communicate that you’re “afraid” of the idea of unionization. A better approach sends a message that employees are part of the solution and that their opinions and feelings matter. With this in mind, the first and most effective step to staying union-free is to act in a way that builds up your employees and their role in creating a union-proof culture, in all facets of your business. This simple method will go a long way toward keeping your workplace union-free!

2. Educate employees (and managers) about the benefits of staying union-free

Believe it or not, many employees don’t fully understand what they’ll give up by unionizing. In your employee handbook and new hire orientation, make sure you educate employees on your union-free operating philosophy and the reasons to stay union-free. Better yet, hold regular training sessions for both employees and managers on the topic. Be open to questions, even the tough ones! Generally, non-unionized workplaces have fewer legal issues, a more cohesive feel, and greater flexibility than unionized ones. They’re also free of the substantial added cost unionization creates.

3. Make your communication more relevant

Communication is a critical protection against unionization. When communication is effective, it flows unrestricted from employees to managers and back. When it’s not, though, issues arise and employees consider unionization. Take a look at your company and consider how you can improve and modernize your communication.

Can you add more relevant forms of communication via online platforms or video? Should you be holding more regular meetings to listen to and resolve employee issues? By streamlining communication, you mitigate many issues that may eventually lead to unionization.

4. Explain unpopular decisions or hold “listening sessions”

Every company will occasionally need to make a decision that’s unpopular with employees. The ones that don’t explain these decisions, however, are at risk of unionization. Remember that employees all want to feel like they’re part of the solution, and leaving them out of critical decision making or thought processes doesn’t achieve this end.

Instead, take the time to explain unpopular decisions to your employees. Consider holding “listening sessions” where they can air their grievances. If the grievances are actionable, the company’s CEO or HR department can work to resolve them. This simple step helps ensure employee happiness and discourages the formation of unions.

5. Manage Complaints Swiftly

A company’s supervisory and managerial staff are some of its most critical. In addition to collaborating closely with workers, these staff members also field complaints and negative feedback. To prevent unionization and ensure cohesion throughout the company, it’s critical that these complaints be dealt with effectively and completely from within the company. This helps prevent employees feeling the need to form a union to ensure their own protection.

Avoiding Unionization Made Easy

While unionization is a complex process for companies and their workers, these five simple tips can help prevent it from becoming a reality. At the end of the day, employee satisfaction is based on the feeling that they are an integral part of the company’s success, and that their opinions and concerns are valued by upper management. By taking steps to foster this mindset in your workplace, you create a cooperative environment that resists unions naturally, rather than a strict and fragile one that is forcing employees to stay union-free.

Posted in Best Business Practices, Labor Relations, Positive Employee Relations, Projections | Tagged , , , , | Leave a comment